It's a common frustration if a mouse or touchpad isn't working properly or not at all. In fact, users spend hours trying to fix the problem if their laptop mouse freezes. But often this problem isn't solved properly. So, if you're looking for the right information, we assure you that you've come to the right place.
In this article, e-filing will therefore give you useful tips and tricks to help you solve the problem related to a broken mouse.
1. Laptop mouse freezes - restart PC
The first logical step if your laptop mouse freezes is to restart your laptop. It's easy to do, but many users often forget that restarting the system can solve some problems. This way, your mouse or touchpad can work properly again. You can also make sure that the lost cursor is visible on the screen again.
2. Reconnect and enable the mouse or touchpad if the laptop mouse freezes
Do you have a wireless mouse ? If your laptop mouse freezes, connectivity issues could be the culprit. Both the mouse and the USB dongle you plug into your PC or laptop contain a transmitter and a receiver. Therefore, if the reception between these two components isn't working properly, you may experience problems.
The mouse, as well as the USB transmitter and receiver, often has a small hidden button. This allows you to reestablish the connection. These points often need to be pressed with a pen or the tip of a pair of scissors. Preferably at the same time. The connection will then be reestablished.
Additionally, with a wireless mouse, you may also encounter problems if the batteries are almost empty. Also, try replacing them to see if that resolves the issue. With a touchpad or trackpad, it's slightly easier to activate.
In this regard, a PC or laptop sometimes does what it wants, but it is often due to a process that is running smoothly. It is difficult to find out exactly why, but you can often easily turn the touchpad on and off. To do this, press the FN key and the F9 key combination . Because, it is often important that the operating system is completely updated.
Also discover: Best tips for repairing a laptop yourself
3. Touchpad not working due to USB device
Some USB connections automatically disable the touchpad or mouse pad. As a result, you may experience a problem where your laptop mouse freezes. It may immediately turn off when you turn on a USB mouse. To ensure this is the case, you can also turn off your laptop. Similarly, remove all external connections and restart your computer. Check if your touchpad or mouse pad is now responding. After that, you can reestablish a USB connection for your wireless mouse.
4. Check mouse or touchpad settings
As part of your touchpad repair, after your laptop mouse freezes, we recommend checking your pointing device settings . To do this, it's best to connect a USB mouse. A wireless mouse usually responds more accurately than a mouse pad. And for some, it's easier to use. If you're using Windows 11 , follow these steps:
- Go to the Start menu or press the Windows button,
- Go to the search bar and type “Mouse and Touchpad Settings” and hit enter,
- Look at the mouse settings in the touchpad or mouse pad settings.
- At the bottom you will find the “Additional mouse options” under “Related settings”,
- If necessary, adjust your preferences in this window. Remember to press Apply at the bottom right of the window, otherwise your preferences will not be saved,
On the other hand, if you have a macOS operating system, try the following:
- In the Apple menu, go to System Preferences,
- Click the Trackpad icon to open the Trackpad settings,
- Set your desired preferences,
- Test the trackpad to see if it works.
5. Laptop mouse freezes: hardware failure
After following all the steps above, it is of course also possible that the hardware is defective. In this case, a repair service will have to look into possibly replacing your touchpad or other parts. Also, beware of repair costs ! Sometimes it is relatively cheaper to buy a new laptop . However, this will not allow you to recover your saved files.
Furthermore, if your laptop mouse gets stuck or is faulty, you can of course simply replace it with a new one. The lifespan of a mouse depends on how it is used. There are cases where a mouse lasts 5 years or more. However, there are also users who have to buy a new mouse every year.
6. Enable the touchpad
Some laptops have a small icon on the touchpad in the top left or right corner. Does this happen to you? Double-tap this icon. This feature can also cause you to unintentionally and accidentally disable the touchpad.
You can disable this by going to "Devices" and clicking on "Touchpad". Then click on "Additional settings" and "Touchpad input", then on "Settings". You will now arrive at a screen where you should search the menu for "Touchpad disable area", or something similar. Here you have a button to disable this feature.
Conclusion
We've just given you some tips to help you troubleshoot mouse problems. Especially if your laptop mouse freezes. However, some problems require the intervention of a specific repair service. For this reason, Le Dépôt électronique would be happy to assist you.
If you need assistance, you can find us at 3335 Jean Talon Street East, Montreal, QC, H2A 1W6, Canada. Our offices are open Monday to Friday from 10:00 a.m. to 7:00 p.m., Saturday from 10:00 a.m. to 5:00 p.m., and Sunday from 10:00 a.m. to 5:00 p.m.
